Your Operations Are Leaking Money. Every Day.
We streamline scheduling, dispatch, and job costing so you can run more jobs with the same team—and actually keep the margin.
For home services companies where growth feels like chaos
The Problem
Revenue Is Up. Profit Isn't.
You're running more jobs than ever, but it doesn't feel like growth. It feels like chaos. Scheduling conflicts, callbacks, inefficient routing, techs waiting on parts. Your operations aren't scaling—they're straining.
Sound familiar?
- Scheduling and dispatch feel like constant firefighting
- Techs are stuck waiting—on parts, on instructions, on callbacks
- No real visibility into capacity. You're either overbooked or underbooked.
- Job costing is a guess. You don't know which jobs actually make money.
- The processes that worked at $1M are breaking at $5M
How We Fix It
How We Fix Your Operations
We don't just advise—we redesign your workflows, configure your systems, and train your team to execute.
Operations Audit
We map your current workflows end-to-end, identify bottlenecks, and quantify the cost of inefficiency. Numbers, not opinions.
Process Redesign
We streamline scheduling, dispatch, job costing, and tech workflows. Every step gets examined for waste and friction.
Capacity Model
We build a system to understand your true capacity—so you can sell what you can deliver without overbooking or leaving money on the table.
System Configuration
We configure your software (ServiceTitan, Housecall Pro, etc.) to support the new workflows. Technology should serve process, not fight it.
Team Rollout
We train dispatchers, managers, and techs on new processes. Change management is part of the work.
What Gets Built
Tangible Deliverables
- ✓ Operations audit with cost-of-chaos analysis
- ✓ Redesigned scheduling and dispatch workflows
- ✓ Capacity planning model
- ✓ Job costing framework with margin visibility
- ✓ Software configuration and optimization
- ✓ Dispatcher and operations team training
- ✓ Performance dashboards with real KPIs
- ✓ Callback reduction playbook
Accountability
How We Know It's Working
Optimized operations show up directly in margin and capacity.
We track these in every engagement. If numbers aren't moving, we adjust. No vanity metrics—just what matters.
Frequently Asked Questions
Yes. We work within your existing tech stack—ServiceTitan, Housecall Pro, Jobber, etc. We optimize how you use it, not force you to switch.
Initial improvements in 30–60 days. Full optimization typically takes 3–4 months of implementation and refinement.
Change management is part of our approach. We involve your team in the design, communicate clearly, and demonstrate benefits early. Resistance fades when things get easier.
That's exactly why we focus on scalable processes. What works at 10 techs should work at 40 techs with minimal adjustment.
Yes. We can define roles, create job descriptions, and build training programs for dispatchers and operations managers.
Next Step
Is Operations the Right Lever for Your Business?
One call. We'll diagnose whether this is your bottleneck or if something else should come first. If we're not the right fit, we'll tell you.